Privacy Policy
Last updated: October 17, 2026
Introduction
Snap Windows ("we," "us," or "our") operates snap-windows.com. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our quote request services.
Information We Collect
Personal Information
When you submit a quote request, we collect:
- Full name
- Email address
- Phone number
- Property address and ZIP code
- City and county
Project Information
- Property type and project scope
- Number of windows and doors
- Timeline and budget preferences
- Additional project notes
Photos and Media
You may upload photos of your windows and doors. These images are stored securely and used solely for providing accurate quote estimates.
Usage Data
We automatically collect certain information when you visit our website, including IP address, browser type, pages visited, time spent on pages, and referring website.
How We Use Your Information
We use the information we collect to:
- Prepare and deliver customized quotes for your project
- Communicate with you via email, SMS, or phone regarding your quote
- Schedule consultations, site visits, or installations
- Process and manage your project from quote to completion
- Send confirmations, updates, and important project information
- Improve our website, services, and customer experience
- Comply with legal obligations and industry regulations
Communication Consent
SMS/Text Messaging
By providing your phone number, you consent to receive text messages (SMS) from Snap Windows regarding your quote request, project updates, and appointment confirmations. Message and data rates may apply. You may opt out at any time by replying "STOP" to any text message.
Email Communication
By providing your email address, you consent to receive email communications from Snap Windows, including quote confirmations, project updates, and follow-up messages. You may unsubscribe from promotional emails at any time using the unsubscribe link in each email.
Photo Upload and Usage
When you upload photos of your windows and doors:
- Photos are stored securely on our servers
- We use them exclusively to prepare accurate quotes and project assessments
- Photos are shared with our team of estimators and project managers
- We do not sell, share, or use your photos for marketing without explicit consent
- You retain ownership of all uploaded photos
- You may request deletion of your photos at any time by contacting us
Information Sharing and Disclosure
We do not sell your personal information. We may share your information with:
- Service Providers: Third-party companies that assist with CRM, email, SMS, and project management (e.g., GoHighLevel, cloud storage providers)
- Manufacturers & Suppliers: To obtain accurate product pricing and availability for your quote
- Permitting Authorities: As required for building permits and inspections
- Legal Compliance: If required by law, regulation, legal process, or governmental request
Data Security
We implement industry-standard security measures to protect your personal information, including secure servers, encryption, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience:
- Session cookies to maintain your quiz progress
- Analytics cookies to understand website usage (e.g., Google Analytics)
- Marketing pixels (e.g., Facebook Pixel) to measure ad performance
You can control cookies through your browser settings, but disabling cookies may limit website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information (subject to legal retention requirements)
- Opt out of marketing communications
- Withdraw consent for SMS/email communication at any time
To exercise these rights, contact us at quotes@snap-windows.com
Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Snap Windows
Licensed General Contractor: CGC1524851
Email: quotes@snap-windows.com
Serving: Miami-Dade, Broward, and Palm Beach Counties